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Business \ Project Management \ Queuing Model Excel 30
Queuing Model Excel 30 - Detailed Description Page
Click to view Queuing Model Excel 30 screenshot
Program ID: 7616
Author: Bizpep     All programs by this author
Downloads: 1
License: Demo [?]
Cost (USD): $69.00
Operating Systems: win9xme win2000 winxp winvista winvistax64 winserver
Size: 293K
Release Status: new
Last Updated: 2010-04-29
Our Rating: Not rated yet...
Users Rating: not rated yet     (total votes: 0)
Feedback: Report broken download     Report spyware [?]
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Queuing Model Excel iconThe Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.


Keywords: queue, queuing, model, customer, staff, service, line, points, utilization, flow, maximize, minimize, costs, tool, software, business, profit, optimize, excel, bizpep,

Recent Changes: Evaluation Mode with Excel 2007 and Excel 97-2003 versions.

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: Microsoft Excel

PAD file URL: http://www.bizpeponline.com/padinfo/padqme.xml



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